A fair process when something is not right.

Recurring access plans

You may cancel a monthly, yearly or legacy two-month or quarterly subscription at any time. Cancellation stops the next renewal and access continues through the paid billing period unless the checkout or applicable law says otherwise. Cancelling does not automatically refund a completed billing period.

Refund requests

If Scrollhaus is materially unavailable, a premium purchase was duplicated, or access cannot be delivered after reasonable troubleshooting, email us within 14 days of the charge. Include the purchase email, date and a short description. We will review the request and may repair access, issue a full or partial refund, or explain why the charge remains valid.

Because premium resources are digital and can be accessed immediately, a change of mind after substantial downloading, copying or use may not qualify for a discretionary refund. Mandatory consumer cancellation and refund rights in your country always remain available.

Payment disputes

Please contact admin@scrollhaus.ai before filing a chargeback so we can investigate quickly. This does not remove any right you have to contact your payment provider.